1. Introduction
Volkrannlljrozon ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we retain it and what rights you have regarding your personal information.
This policy complies with the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR, EU 2016/679) and other applicable data protection legislation.
2. Information We Collect
2.1 Information you provide directly
- Full name
- Email address
- Phone number (optional)
- Message content submitted via the contact/order form
2.2 Information collected automatically
- IP address and approximate geographic location
- Browser type, version and operating system
- Pages visited, time spent and referral source
- Cookie identifiers (see our Cookie Policy)
3. Purposes and Legal Basis for Processing
- Order processing and customer communication — Legal basis: performance of a contract (Art. 6(1)(b) GDPR / Information Privacy Principle 1 NZ Privacy Act 2020)
- Legal obligations — Legal basis: compliance with applicable law (Art. 6(1)(c) GDPR)
- Analytics and website improvement — Legal basis: legitimate interests (Art. 6(1)(f) GDPR) or consent where required
- Marketing communications — Legal basis: consent (Art. 6(1)(a) GDPR), withdrawable at any time
4. How We Share Your Data
We do not sell, rent or trade your personal data. We may share your data with:
- Service providers acting as data processors (e.g. email delivery, analytics platforms), bound by data processing agreements
- Legal authorities if required by law or a valid legal process
Any third-party processors operate under contractual obligations consistent with this policy and applicable law.
5. International Data Transfers
Where personal data is transferred outside New Zealand or the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or recognised equivalency frameworks.
6. Data Retention
- Order enquiry data: retained for 3 years from the date of submission or until you request deletion
- Analytics data: retained in aggregated, anonymised form for up to 26 months
- Legal and financial records: retained for 7 years as required by New Zealand law
7. Your Rights
Under applicable law you have the right to:
- Access your personal data (right of access)
- Correct inaccurate or incomplete data (right to rectification)
- Request deletion of your data where there is no overriding legal basis for retention (right to erasure)
- Restrict or object to certain processing activities
- Receive your data in a portable, machine-readable format (right to data portability)
- Withdraw any consent given at any time, without affecting the lawfulness of prior processing
- Lodge a complaint with the New Zealand Privacy Commissioner (privacy.org.nz) or a relevant EU supervisory authority
To exercise any of these rights, contact us at: office-team@volkrannlljrozon.world. We will respond within 30 days.
8. Security Measures
We implement appropriate technical and organisational measures to protect your personal data, including TLS/HTTPS encryption for data in transit, access controls, and periodic security reviews. No transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Children's Privacy
Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. The "Last updated" date at the top reflects the most recent revision.
11. Contact
For any privacy-related questions or to exercise your rights:
Volkrannlljrozon
53 Main Road South, Manaia 4612, New Zealand
Phone: +64 6 274 8406
Email: office-team@volkrannlljrozon.world